JOB MAIN PURPOSE :

An infrastructure engineer works with a team of specialists to support and maintain infrastructure solutions according to guidelines. Responsibilities include:

• Ensuring required services are delivered and utilized
• Collaborating with third parties for infrastructure services

Additionally, they ensure IT services support business continuity, translate business requirements into IT services, and maintain smooth operations in the local market.

They should have strong business knowledge, understand IT processes, facilitate cooperation between business and IT, and align business needs with IT capabilities.

YOUR ROLE & RESPONSIBILITIES:

Coding and Scripting

• Develop proficiency in the scripting tools and software that are essential in the design, build, management, and operation of infrastructure solutions and services
• Use scripting to automate common infrastructure management and operations tasks

Infrastructure Fundamentals

• configure, administer, and support infrastructure technologies and solutions.  These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-of-the-shelf (COTS), and open source packages and solutions. They can also include virtual and cloud computing such a Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)

Information Security

• Identify information security risks and the controls that can be used to mitigate threats within solutions and services

Modern Standards Approach

• Build proficiency in the most important principles of a modern standards approach and awareness of how these standards apply to the work undertaken
• Apply these principles under guidance

Ownership and Initiative

• Own an issue until a new owner has been found or the problem has been mitigated or resolved

Problem Management

• Investigate problems in systems, processes, and services, with an understanding of the level of a problem (e.g., strategic, tactical, or operational)
• Contribute to the implementation of remedies and preventative measures

Service Focus

• Take inputs from stakeholders and establish solutions that facilitate the achievement of business objectives

Systems Design

• Translate logical designs into physical designs
• Effectively document all work using required standards, methods, and tools, including prototyping tools where appropriate
• Support systems characterized by managed levels of risk, manageable business and technical complexity, and meaningful impact
• Work with well understood technology and identify patterns

Systems Integration

• Support to Build and test simple interfaces between systems
• Support on more complex integration as part of a wider team

Technical Understanding

• Develop proficiency with core technical concepts related to the role and apply them with guidance

Testing

• Correctly execute test scripts under supervision
• Effectively incorporate testing into ways of working and delivered solutions and services

Troubleshooting and Problem Resolution

• Troubleshoot and identify problems across different technology capabilities
• Support escalations, provide essential IT knowledge, and support business opportunities for value creation.
• Co-ordinate with Bayer internal IT and suppliers to resolve major and high priority incidents.
• Serve as the primary point of contact during incidents, providing timely updates to stakeholders

YOUR SKILLS & QUALIFICATIONS :

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Proven experience in infrastructure engineering or a related role
• Strong Stakeholder Management skills
• Fluent in Bahasa and English
• Experience with network administration, server management, and virtualization technologies
• Experience with cloud platforms (AWS, Azure, Google Cloud) and cloud infrastructure
• Proficiency in network protocols and technologies (TCP/IP, DNS, DHCP, VPN, etc.)
• Strong understanding of server and storage systems
• Experience with virtualization technologies
• Familiarity with scripting and automation
• Strong problem-solving skills and the ability to troubleshoot complex issues
• Ability to analyze system performance and identify optimization opportunities
• Capacity to understand and mitigate security risks
• Ability to work collaboratively in a team environment