Case Management Lead
Ever feel burnt out by bureaucracy? Us too. That’s why we’re changing the way we work— for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/en/strategy/strategy

TASKS AND RESPONSABILITIES

• Supports the PV Regional Center Manager overseeing all Case Management tasks and activities covered by the PV Regional Center.
• Supports the PV Regional Center Manager on keeping oversight of the Case Management activities and tasks handled by external service suppliers.
• Supports and aligns with the Regions Case Liaison Manager to harmonize and streamline processes across PV Regional Centers.
• Tasks include the areas listed below: PV Case Management Subject matter expert for all matters regarding PV cases/Product Technical Complaint (PTC) handling relating (but not limited) to: PV case receipt and transfer to Argus where applicable. Identification of PV cases where missing or unclear information is provided and performs clarification as needed.
• Case follow up and action item handling activities.
• Coordination of translation of PV case source documents.
• Liaises with the Country Quality Function in relation to PV cases associated with PTCs and aligns on actions, if required.
• PV case reconciliation with internal and external partners.
• Reporting of PV cases to Health Authorities, Investigators and Ethics Committees where applicable.

WHO YOU ARE

• Scientific degree related to the area, with more than 5 years of experience in the Pharmaceutical industry, preferably in Pharmacovigilance.
• Experience in leading functional teams in an international and multi-country setting.
• Excellent English language (written and verbal communication).
• Team worker, able to work under tight timelines.
• Good communication skills.
• Excellent organizational skills with the ability to find solutions (technical and non-technical) in a complex environment.
• Ability to improve processes and procedures.
• Independent problem-solving skills.
• Knowledge of major concepts in data management and systems.
• Core Bayer competencies relevant for the position: manages complexity,  plans and align, drives results and instills trust.

WHAT WE OFFER YOU

• Hybrid Working Style.
• Full time employment contract.
• Wide range of development opportunities.
• Competitive salary.
• Attractive benefits package.
• Good working conditions and comfortable working environment.
• The compatibility of family and career is important to us. We support flexible working time models and the option of working from home.

At Bayer we believe in diversity, equity and inclusion. We aim to create an environment in which everybody can feel authentic, respected and equally valued. Every day we strive to reflect our values through our people unique capabilities, self-experiences, and aspirations. We, intentionally seek diversity, to enable our people bring their fullest potential out and encourage others to likewise do so. Our company wins, when we leverage our capabilities to lead the cultural transformation in our business, positively impacting the society.

Candidates who meet the requirements based on the job profile will be considered for employment regardless of physical disability, race, color, religion, sex, age, sexual orientation, gender identity and will not be at a disadvantage if unemployed.