Senior SAP Basis & BTP Administrator

YOUR TASKS AND RESPONSABILITIES:

• Administer and operate the SAP BTP environment, including subaccount management, entitlements, service provisioning, identity & access management, and platform monitoring as the primary responsibility of this role.
• Manage and administer SAP S/4HANA Basis components, including system monitoring, performance tuning, job scheduling, output management, and troubleshooting in alignment with Rise with SAP.
• Oversee and ensure system performance and availability, proactively identifying and resolving issues to maintain a stable and reliable SAP environment in alignment with Rise with SAP service standards.
• Ensure SAP system configurations and operations adhere to internal security policies, compliance requirements, and audit standards, maintaining a secure and controlled SAP environment.
• Plan and execute system upgrades, refreshes, patches, migration activities, and system copies while adhering to best practices and minimizing downtime.
• Take ownership of SAP Basis and BTP-related incidents, service requests, and changes. Actively investigating, troubleshooting, and resolving issues in alignment with ITIL-based service management practices, ensuring timely resolution and adherence to SLA commitments.
• Act as a point of escalation for complex technical issues, driving root cause analysis and ensuring permanent resolution through structured problem management.
• Proactively identify risks, gaps, and improvement opportunities across the SAP landscape and BTP platform. Proposing and driving solutions rather than waiting to be directed.
• Design and continuously improve system maintenance and management concepts for SAP S/4 and SAP BTP.
• Design, implement, and continuously improve automation solutions to reduce manual effort, increase reliability, and improve operational efficiency across Basis and BTP operations.
• Implement and manage system archiving processes, including OpenText Archiving & Document Management, to optimize system performance and storage utilization.
• Collaborate closely with the CORE SAP S/4HANA Program and IT Operations teams to ensure platform and system management aligns with project requirements and release & deployment timelines.
• Manage collaboration with external IT Operations suppliers and SAP within the Rise with SAP framework.
• Provide technical guidance on SAP Basis and BTP platform administration, sharing best practices with the team.
• Maintain high-quality technical documentation, runbooks, and SOPs, ensuring knowledge is accessible, current, and actionable for the team.
• Stay current on SAP BTP features and best practices, including SAP's embedded AI capabilities, and leverage AI-powered tools (e.g., ChatGPT, Claude, Copilot) to enhance delivery quality and efficiency.

WHO YOU ARE: 

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• 8+ years of experience, in SAP Basis administration and system management, with a strong focus on SAP BTP administration and S/4HANA, ideally in a regulated (GxP) environment. Relevant certifications are a plus.
• At least 3 years of hands-on BTP administration experience, with SAP BTP Cockpit, subaccount management, BTP service administration, and Identity & Access Management.
• Strong understanding of SAP system architecture and administration.
• Experience in SAP BTP administration with a solid understanding of high-level architectures (Cloud Foundry, Kyma)
• Good working knowledge of core BTP services including Connectivity, Cloud Connector, cTMS, and SAP HANA Cloud
• Experience with SAP Solution Manager, CloudALM, Redwood RunMyJobs, or similar tools.
• Experience with DevOps and Agile methodologies.
• Knowledge of Business Process Monitoring using Celonis or Signavio is a plus.
• Comfortable using AI-powered tools (ChatGPT, Claude, Copilot, or similar) as part of your daily workflow.
• Demonstrates strong ownership and accountability. you see things through to resolution and don't consider a task done until the outcome is delivered and verified.
• Proactive and improvement-oriented mindset. You don't just execute what's assigned; you actively look for what can be done better, faster, or smarter, and you take initiative to make it happen.
• Service management mindset. You understand that technical work exists to deliver reliable, measurable service to the business, and you operate accordingly: respecting SLAs, managing expectations, and communicating clearly on status and risk.
• When faced with obstacles, you problem-solve creatively rather than waiting for direction.
• Strong communicator in cross-functional and international environments. Be able to translate technical complexity into clear, business-relevant language for stakeholders at all levels.
• Collaborative and team-oriented, with the ability to work effectively with global teams, external vendors, and SAP as a partner.
• Fluent in English (required).
• Portuguese and German are an additional advantage.

At Bayer we believe in diversity, equity and inclusion. We aim to create an environment in which everybody can feel authentic, respected and equally valued. Every day we strive to reflect our values through our unique capabilities, self-experiences, and aspirations. We intentionally seek diversity, to enable our people to bring their fullest potential out and encourage others to likewise do so. Our company wins when we leverage our capabilities to lead the cultural transformation in our business, positively impacting society.

Candidates who meet the requirements based on the job profile will be considered for employment regardless of physical disability, race, color, religion, sex, age, sexual orientation, gender identity and will not be at a disadvantage if unemployed.