Clinical Key Relations Lead (LATAM)

Clinical Key Relations Lead (LATAM)

The incumbent for this position may be based in Argentina, Brasil and Costa Rica. Bayer Talent Acquisition is accepting applications for these locations under one global job posting which follows each country's individual employment laws. As such, applicants should expect to experience differences in the application process which are unique from a single country posting.

The Clinical Key Relations Lead establishes and maintains strategic trust-based relationships with clinical sites to accelerate study start-up and conduct. This role drives local implementation of global key-relations strategies, co-creates engagement and retention approaches for site networks, and ensures seamless cross-functional collaboration to deliver an outstanding investigator and site experience.

YOUR TASKS AND RESPONSIBILITIES

• Site Relationship Management
• Build and sustain strong, collaborative relationships with clinical key accounts to ensure smooth operations and effective communication.
• Act as the primary alliance contact to build and expand a clinical site network that enables faster study conduct.
• Engagement & Retention
• Design and recommend approaches to engage and retain site participation across the lifecycle of a study, with specific focus on non-key sites.
• Develop study planning frameworks across the portfolio to support stable site engagement.
• Provide the site network with timely knowledge and awareness of current and upcoming clinical trials.
• Create and maintain a long-term collaboration roadmap for sites.
• Strategy Implementation
• Localize and drive implementation of global key-relations strategies that position Bayer as partner-of-choice.
• Translate global priorities into actionable local plans with measurable outcomes.
• Cross-Functional Collaboration
• Collaborate closely with Clinical Customer Centricity, Medical Affairs, Clinical Operations and other internal functions to ensure alignment and a high-quality customer experience.
• Serve as a coordinated point of contact for sites where applicable.
• Feedback Acquisition & Channeling
• Gather and synthesize feedback on protocol and study design drafts from sites; ensure timely transmission to clinical project teams.
• Report site-level insights and recommendations to clinical operations to inform ongoing study management and optimization.
• Contracting Support
• Support contracting activities and help establish broad frameworks with key sites/networks that enable rapid study start-up.
• Knowledge Sharing
• Enable knowledge flows and best-practice exchange between Bayer and sites, and facilitate cross-site learning via other Clinical Key Relations leads.

WHO YOU ARE

• Master’s degree or a PhD in Medicine or Life Sciences
• Significant years of professional experience in the healthcare industry, preferably with site-facing or relationship-management roles in pharma
• TA-agnostic capability to serve as a first-line scientific and alliance contact without requiring deep domain-specific expertise
• Strong ability to analyze and anticipate site needs and to design superior customer experiences
• Excellent verbal and written communication skills; able to explain complex scientific and operational topics clearly and simply
• Proven track record of developing long-term collaboration strategies and maintaining trusted relationships with key site personnel
• Skilled at partnering with internal and external stakeholders without direct hierarchical authority; comfortable making accountable decisions
• Demonstrated leadership in a matrix organization, with experience driving change and delivering results; embodiment of VACC leadership behaviors
• Fluent in English