Customer Service Analyst - Cultivos Intensivos

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Fecha: 6 abr 2026

Ubicación: Munro, Buenos Aires, AR

Empresa: Bayer AG

 

 

Customer Service Analyst - Cultivos Intensivos 

  
   
   

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where, Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. 

 

When you show proactivity and ambition, we’ll harness it through a variety of opportunities and challenges in the diverse areas of our business – all with a strong and meaningful purpose. Where do you want to go? What do you want to do? How do you want to make a difference? The choice is yours, and we’ll help you get there. Be better together. Be Bayer. 

 

Main Purpose

 

  • Lead customer service operations to execute Order-to-Cash (OTC) with excellence in Argentina, ensuring high-level service for internal teams, sales, distributors, and customers.
  • Optimize customer experience and operational efficiency through continuous process improvement, the implementation of digital solutions, and collaboration with key stakeholders, ensuring strategic alignment with the Intensives Business Unit and Supply Chain objectives.

 

Your mission Will be to

 

  • Provide proactive support to the sales team and distributors through end-to-end order management, delivery tracking, and coordination with logistics, finance, and collections to ensure a seamless Order-to-Cash flow.
  • Influence stakeholders and customers to adopt new processes, tools, and systems, including conducting dedicated training sessions.
  • Implement, monitor, and report operational and service KPIs, detecting deviations and proposing continuous improvement initiatives.
  • Look forward for a lean & automated OTC process.
  • Analyze and improve workflows to ensure efficiency, minimize response times, and identify opportunities for innovation and creative solutions.
  • Address and execute operational adjustments, including order entry, volume/date modifications, product returns, credit notes, and marketing output/rewards.
  • Collaborate with stakeholders to achieve business targets and accelerate sales growth.

 

Unlock your Potencial

 

  • Education: Bachelor’s Degree in Engineering, Business Administration, Accounting, or a related field.
  • Experience: 2-3 years of experience in Customer Service, Customer Operations, or Supply Chain is preferred.
  • Languages: Intermediate English (Writing and Speaking).
  • Tools: SAP & Excel

 

YOUR APPLICATION 
 
This is your opportunity to tackle the world’s biggest challenges with us: Maintaining our health, feeding growing populations and slowing the rate of climate change. You have a voice, ideas and perspectives and we want to hear them. Because our success begins with you. Be part of something big. Be Bayer. 
 
Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity or gender expression. We are committed to treating all applicants fairly and avoiding discrimination. 

 

#LI-LATAM 

 

 

 
   
Período de aplicación: 6/4/2026 - 13/4/2026 Código de referencia: 866145    
División: Crop Science   Ubicación: Argentina : Buenos Aires : Munro    
Área funcional: Operaciones con el cliente y Asistencia        
Tipo de empleo: Permanente  Tiempo de trabajo: Full Time - Hibrido  
 
 
 

 
     
     
     
 
 

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