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Bayer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Its products and services are designed to benefit people and improve their quality of life. At Bayer you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change.  


Field Service Rep-Oakland/Santa Rosa/San Francisco 




The primary responsibilities of this role, Field Service Representative, are to: 


  • Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation;
  • Schedule and organize own work activities, ensure efficient operations;
  • Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits;
  • Be responsible for proper return of all defective inventory for replenishment;
  • Price service calls, offering discounts or converting to full contracts when needed;
  • Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary);
  • Prepare and develop sales quotes and follows through to close the sale;
  • Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order;
  • Interface heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing;
  • Be responsible to assist in collection activities within a given territory;
  • Generate customer interest and communicate to Service Marketing Rep;
  • Generate and communicate sales leads to respective sales rep for new product or disposable opportunities;
  • Maintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K;
  • Ensure all proprietary info is safe guarded from non-Bayer personnel, including service and Training manuals, Diagnostics and calibration software, BIT keys, etc..




Your success will be driven by your demonstration of our LIFE values. More specifically related to this position, Bayer seeks an incumbent who possesses the following:


Required Qualifications:


  • Associate’s degree in Electronics, Information Technologies (IT) Networking, Computer Science or relevant discipline with at least two years of applicable experience OR Bachelor’s degree in relevant discipline;
  • Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with at least two years of applicable experience can be considered in lieu of degree;
  • Technical trade skills in areas such as, soldering, electrical installation and troubleshooting;
  • Prior experience in a customer facing role;
  • Demonstrated ability to work in a face paced self-directed environment;
  • Good verbal and written competencies; along with flexibility and good judgment;
  • Ability to prioritize workload and tasks to maximize revenue;
  • Proficient in Microsoft Office product suite and comfortability in using company specific databases and Customer Relationship Management (CRM) systems;
  • Ability to travel within assigned territory and nationally, at times overnight and extended time periods;
  • Valid driver's license. 


Preferred Qualifications:


  • Demonstrated knowledge of Medical Device and Radiology business;
  • Prior experience in an Field Service Role and/or regulated industry.

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now. To all recruitment agencies: Bayer does not accept unsolicited third party resumes.


Bayer is an Equal Opportunity Employer/Disabled/Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.    
Location: Oakland || United States : California : Oakland || United States : California : San Francisco || United States : California : Santa Rosa     
Division: Pharmaceuticals    
Reference Code: 410750     
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