Solution Manager Radiology / PH / São Paulo/SP

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At Bayer, Diversity and Inclusion aren’t just buzzwords – they’re core values we live by every day. We believe that when people from different backgrounds come together, amazing things happen. Diverse teams spark creativity, drive innovation, and make our workplace more welcoming for everyone.

If you’re someone who wants to shape your own path, who values creativity and brings a spirit of innovation – you’ll feel right at home here. Come be part of this journey. Be yourself. We are Bayer.

GET TO KNOW OUR AREA:

Bayer's Radiology Division is dedicated to advancing medical imaging technologies that enhance diagnostic capabilities and improve patient outcomes. Our focus is on developing innovative contrast agents and imaging solutions that support healthcare professionals in delivering accurate and timely diagnoses. As a part of this dynamic team, the Solution Manager Radiology plays a crucial role in overseeing product development, collaborating with cross-functional teams, and ensuring customer satisfaction. This position is pivotal in driving the strategic direction of our radiology offerings and enhancing workflow efficiency. By working closely with healthcare providers and stakeholders, the Solution Manager helps to shape the future of radiology, ensuring that Bayer remains at the forefront of innovation.

YOUR MISSION WILL BE TO:

Lead the end-to-end development and implementation of innovative business models and radiology solutions, starting from initial customer diagnosis to final delivery and support. You will be responsible for translating large datasets into actionable customer workflow improvements, managing cross-functional squads to ensure customer operational efficiency, and maintaining strong stakeholder communication throughout the process.

• Design new business models based on customers’ needs and global best practice.
• Lead customers’ needs diagnosis (current situation and expected results definition).
• Define client target profile and prioritize solution requests.
• Define and implement operational efficiency action plan.
• Measure and publish results and capture learnings.
• Work with large amounts of data and leverage BI / Clinical Support to translate Customer data into tangible actions to improve customer workflow.
• Evaluate and pursue the option of cross-selling solutions.
• Oversee the entire solution development process, from ideation to delivery, ensuring the solution meets customer needs and regulatory compliance.
• Work closely with internal and external stakeholders to understand the customer needs of the radiology suite and how these needs translate into opportunities for improvement.
• Based on customer needs, define the overall objectives for the solution squad team, including developing a clear roadmap for solution development and delivery with a high-quality standard.
• Manage the overall solution development process, including coordinating team members, ensuring timelines are met, and monitoring progress to ensure alignment with broader organizational goals and objectives.
• Facilitate clear communication between team members, stakeholders, and any external partners or vendors involved in the solution development process, managing potential risks associated with the solution development process.
• Monitor solution results by continuously checking in with customers regarding solution sustainability and conduct customer satisfaction surveys.
• Ensure the successful delivery of the solution, including overseeing deployment, training, and support.
• Lead new solution pilot experiments from the agreement (MOU) to the results.
• Support prospection of customers.
• Centralize answers to customer questions about consulting and software (IT) services.

ARE YOU READY FOR THE POSITION?

Required Qualifications:

• Experience in solution development and management.
• Strong understanding of customer needs and ability to translate those needs into a clear solution roadmap.
• Excellent communication and collaboration skills, with the ability to work with stakeholders and team members at all levels.
• Experience managing a team of technical professionals and coordinating multiple projects simultaneously. 
• Ability to analyze data and make data-driven decisions.
• Strong problem-solving skills and the ability to manage risks associated with the solution development process.
• Capacity to build and sell solutions business cases and value proposition.
• Fluency in English

Preferred Qualifications:

• Master’s degree in Innovation, Digital, Healthcare, Marketing, Business Administration, Computer Science or a related field.
• Experience in healthcare or medical device development.
• Consultancy background (pricing, prospecting, selling and delivering projects).
• Project management skills (Agile, Lean, Six Sigma or other process improvement methodologies).
• Experience with contrast, protocols and injectors.
• Fluency in Spanish.

What else you’ll find here:

At Bayer, we care deeply about the well-being of our people. That’s why our benefits are built around three essential pillars: integrated health, financial well-being, and life balance. Together, they support a healthier, more fulfilling life – inside and outside of work.

Here’s a glimpse of what we offer:

• Encouragement for a healthy lifestyle
• Support in identifying and monitoring physical and mental health risks
• Initiatives focused on health promotion, prevention, and care
• Real balance between personal and professional life
• Guidance for personal financial planning
• Insurance and private pension plans to help you build a secure future

And of course, we also offer a full range of market-standard benefits, including medical and dental care, life insurance, meal benefits, Wellhub (formerly Gympass) and TotalPass.

What makes us different:

• Flexible/hybrid work model*
• Short Fridays and extended holiday breaks*
• Flexible vacation planning (within legal guidelines)
• Language courses – Free access to standard courses through our partner Education First (EF), in multiple languages like English, Spanish, German, French, Portuguese, and Swedish
• Pharmacy subsidy – 50% discount on Bayer over-the-counter products, and full coverage for prescription Bayer medications
• Conte Comigo – A support program offering psychological assistance, help with substance dependency, and legal and financial counseling
• Bem Nascer – A special package of exclusive benefits for new parents
• Childcare assistance – Additional support for parents welcoming a new child
• Parental leave – A benefit designed to strengthen family bonds, offering equal opportunities for all parents, regardless of gender identity or family structure
• Private pension plan – A long-term savings plan with a 200% company match on your contributions
• Unico Skill: an educational hub offering 26,000+ courses from 90+ renowned institutions, including undergraduate and graduate programs, MBAs, short courses, mentoring, and language classes.

*Benefits may vary depending on your role and location.