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Service Engineer 

  
   
   

JOB PURPOSE:

Customer-facing role: Support 1st interface roles on complex technical topics of Bayer products in Singapore, e.g., direct on-site equipment service, installation, testing and commissioning, preventive maintenance, conduct operational training to customers.

 

YOUR TASKS AND RESPONSIBILITIES:

 

  • Responsible for coordinating projects (assigned territory basis) which include troubleshooting, installation, testing and commissioning, preventive maintenance, repairs, and servicing of all Bayer Radiology products.
  • Provide operational in-service training (lead) to end-users, when necessary, across all models of Radiology devices.
  • Promote Bayer service programs and billable services including generating quotations on service parts.
  • Maintain and lead an efficient administration and customer service support processes, and service PM schedule.
  • Build and maintain strong relationships and communication with end-users, OEM, and hospital BME teams.
  • Identify potential up-selling and cross-selling opportunities for Bayer products & collaborate with other customer-facing roles
  • Maintain inventory, i.e., organize and re-order as needed to maximize equipment up-time (Sr Service Engineer: lead)
  • Must follow and adhere to all company processes and procedures and training outlined and required for GDPMDS/ISO certification.
  • Complete required administrative duties and functions that are associated with job responsibilities.

 

WHO YOU ARE:

 

  • Diploma in Engineering or related field
  • Between 3 to 4 years of relevant working experience in the healthcare industry
  • Strong communication and relationships in radiology
  • Customer-orientated, Team player, ability on prioritization skills
  • Demonstrated analytical thinking and ability to create and foster collaborative relationships.
  • Excellent knowledge of all necessary tools
  • Good communication, interpersonal, and presentation skills, including excellent English skills (spoken & written)
  • Able to work with minimum supervision.
  • Positive and forward-looking mindset
 

Local regulations and legal requirements vary per country of hire and will be discussed with considered candidates individually based on their potential of hire.

Bayer is an Equal Opportunity Employer/Disabled/Veterans
   

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.  

  
   
If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice.  
   
   
   
IMPORTANT NOTE for POTENTIAL CANDIDATES: Bayer expects its employees to be fully vaccinated against COVID-19. Bayer active employees are also expected to disclose their vaccination status and if fully vaccinated, provide proof of vaccination status to Occupational Medicine. Bayer defines fully vaccinated in alignment with CDC which is two weeks after completing the two-dose vaccine regimen or two weeks after completing the one-dose regimen. Additionally, Bayer employees are also required to comply with state, local and customer requirements.  
   
         
Division: Pharmaceuticals   Reference Code 814211  
Functional Area: Engineering & Technology   Location: Singapore : Singapore : Singapore
Employment Type: Regular  Position Grade: unknown  


Job Segment: Radiology, Engineer, Public Health, Healthcare, Engineering

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