Invoice Processing Process Trainer

The Accounts Payable (AP) Process Trainer plays a critical role in enhancing organizational excellence by  developing, implementing, and continuously improving comprehensive AP training programs and robust onboarding experience. This role links  AP functional operations and employee development,  proactively identifying learning needs and tailoring solutions to maximize individual and team performance. AP Processer ensures employees, managers, and AP teams are equipped with the knowledge, tools, and processes needed to perform effectively and align with business goals.

YOUR ROLES AND RESPONSIBILITIES:

• Process Training and Enablement
  • Facilitate both in-person and virtual training sessions using modern learning methodologies and digital tools.
    
  • Conduct regular training sessions on AP systems, tools, and procedures to ensure consistency and compliance.
    
  • Develop, implement, and maintain standardized AP process training programs for employees and AP team members.
    
  • Collaborate with leadership to identify skill gaps and deliver targeted development programs.
    
  • Evaluate training effectiveness through feedback and performance metrics.
    
• Onboarding Experience Management
  
  • Own the end-to-end onboarding curriculum—from the program development, pre-boarding setup to 6th month milestones.
    
  • Collaborate with hiring managers to ensure new hires integrate smoothly into teams and company culture.
    
  • Continuously refine onboarding programs based on feedback.

WHO YOU ARE

• Bachelor’s degree in Business Administration, Finance, or related field.
• 3 to 5 years of relevant experience in a GBS or Shared Services industry, preferably in a Training or Knowledge Management role
• Strong exposure to Accounts Payable or Source-to-Pay Operations.
• Proven experience designing and implementing onboarding and training programs.
• Strong facilitation and presentation skills with a tech-savvy mindset.
• Excellent interpersonal communication and stakeholder management skills.
• Analytical and data-driven approach to training and performance measurement.